Liability Claim

Below are the claims procedures you should follow to protect your interest upon the occurrence of an insurable incident:

1. Notify our company of the incident without delay;

2. Notify the police (if criminal offence is suspected) without delay. In the meantime, take necessary measures to minimize the loss or damage;

3. If the incident is caused by a third party, immediately send them a notice of claim in writing;

4. Complete and submit Claim Notice Form;

5. Your full co-operation and assistance to help our claims staff / loss adjuster during site investigation is appreciated;

6. Please be advised that it is most important that you do not admit liability or offer any payment to the third party claimant, or abandon the right of recovery from the responsible third party. This will prejudice your claim under the policy;

7. Please give immediate notice in writing to Swiss Re Corporate Solutions Shanghai whenever you have knowledge of any impending prosecution in connection with any incident for which there may be liability under this policy, and forward any writ, summons or other court documents that you receive;

8. Submit claim documents as below;

9. Your cooperation with Swiss Re Corporate Solutions Shanghai to recover the loss from the responsible third party (if responsible third party exists) is appreciated.

 

Claim Documents to facilitate us to process your claim:

1. Claim Notice Form

2. Written accident report

3. Copy of notice of claim to responsible third party and their reply, if any (if exists responsible third party)

4. Police report (if applicable)

5. Writ, summons, or other court documents (if applicable)

6. Site photographs

7. Written claim from third party claimant/Claim substantiation documents as appropriate

8. Other relevant document